Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture.

We are now looking for a Research & Insight Manager to drive informed decision-making and guide our strategies through actionable and insightful audience research.

You'll be working in the newly formed Audience Research team, which sits within the Strategy department, and reports directly to the Chief Strategy and Business Development Officer. The team supports the Editorial, Reader Revenues, Product, and Marketing departments. The Guardian has put 'Knowing our Audience' at the heart of it's strategy and this role will play a pivotal part in that.

Some of the things you could be doing are testing ideas for new podcasts and newsletters and helping improve existing ones, helping to improve our print products, increasing our understanding of our readers and supporters in order to improve their experience and testing and evaluating our marketing campaigns.

About the Role

Understanding internal stakeholder needs and objectives in order to provide them with the most relevant research, insight, and recommendations.
Collaborating with internal stakeholder groups to define research priorities that align with the organisation's strategy.
Taking ownership of proprietary audience research projects and running these from end-to-end, including running your own surveys, as well as managing the process of outsourcing both quantitative and qualitative research projects to agencies.
Analysing data from multiple sources (including TGI, PAMCo, comScore, etc.) to create insights.
About You

Relevant experience working in a similar role for a research supplier, media/digital agency, and/or as part of an in-house research team.
Highly developed analytical skills and a proven track record of translating research findings into actionable insights.
Strategic mindset with the ability to align research initiatives with broader business goals.
Ability to probe, question, persuade and influence.
Ability to extract the story from data and communicate using appropriate style and language to non-technical colleagues.
We value and respect all differences (seen and unseen) in all people at the Guardian. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. The Guardian actively encourages applications from BAME candidates.

At the Guardian, many of our staff work flexibly and we will consider all requests for flexible working arrangements.

How to Apply

To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for.

The closing date for applications is 22nd September 2023.

All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Please contact alice.connor@guardian.co.uk to discuss further so we can work with you to support you through your application.

Benefits at the Guardian

Culture & Wellbeing

We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace.

You will also have the opportunity to hear unique insight from our journalists in our morning conference, a live discussion on the news story of the day.

We offer great tools to help you prioritise your wellbeing including free yoga and pilates. These run alongside our corporate gym membership and cycle to work scheme.

Learning & Development

We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.

Our Working Environment

We take pride in our surroundings and are pleased to offer versatile meeting rooms and colourful communal areas. We have a brilliant canteen that caters to breakfast, lunch and dinner, with views overlooking Regent's Canal.

Additional Benefits & Policies

We offer 30 days annual leave per annum, plus an additional 5 day holiday purchase scheme. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available.

You are entitled to life cover, income protection, healthcare, sick pay and eye tests. You can also opt in to dental insurance.

We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy.